Privacy Policy

Information We Collect

When you visit juliashantal.com, we may collect basic information such as your name, email address, and payment details when you book a program.
How We Use Your Information

To provide coaching services and deliver purchased programs
To send you updates, resources, or promotional offers (you can unsubscribe anytime)
To improve our website and client experience

Data Protection

Your information is kept secure. We do not sell, trade, or rent your personal data to third parties.
Cookies

We may use cookies to improve your browsing experience. You can disable cookies in your browser at any time.
Contact Us

If you have any questions about this policy, email us at julia@juliashantal.com

Programs & Services

By booking a consultation, program, or workshop with Julia Shantal, you agree to the terms below. Please read them carefully before making a purchase.
Payments & Refunds

All payments are due in full at the time of booking.
Digital Products: Due to the immediate access and nature of digital content, all sales of digital products (including ebooks, guides, and bundles) are final and non-refundable.
Due to the personalized nature of 1:1 coaching and consultations, no refunds will be issued once a session has been delivered.
You may reschedule your session with at least 48 hours’ notice. Sessions canceled or missed without notice will be considered used.

Client Responsibility

Transformation requires your active participation and commitment. Julia provides tools, strategies, and coaching, but your results depend on your own effort, mindset, and action.
Confidentiality & Communication

All discussions during your sessions are kept confidential. Communication outside sessions should take place through official channels (email or WhatsApp) during business hours.
Intellectual Property

All program materials — including PDFs, frameworks, and videos — are for your personal use only. They may not be shared, copied, distributed, or resold without written permission.
Disclaimer

Julia Shantal provides style, self-worth, and presence coaching. She is not responsible for any business, financial, or personal outcomes beyond the scope of agreed services.
Limitation of Liability

In no event shall Julia Shantal be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of her services or materials.
Governing Law

These terms are governed by the laws of Singapore.

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